Privacy Policy

1. Who We Are

This Privacy Policy applies to CityWorks Palm Coast Sunrooms ("we," "us," or "our"), a sunroom contractor based in Palm Coast, FL. Our website is located at palmcoastsunrooms.com. You can reach us at hi@palmcoastsunrooms.com.

2. Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our website.

Information You Provide

When you fill out a contact or estimate request form on our website, you may provide your name, phone number, email address, home address or zip code, and a description of your project. We use a third-party form service (Tally) to collect this information. Submitting a form is entirely voluntary.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may collect your IP address, browser type, operating system, referring URL, pages viewed, and the date and time of your visit. We may use analytics services such as Vercel Analytics for this purpose. This data is used in aggregate form to understand how visitors use our site and to improve it.

3. Cookies

Our website may use cookies and similar tracking technologies. Cookies are small text files stored on your device. We may use session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule appointments and consultations
• Communicate about your project
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. How We Share Your Information

We may share your information with third parties only in the following limited circumstances:

• Service providers: We use third-party services such as Tally (form processing) and Vercel (hosting and analytics). These providers have access to your data only as needed to perform their functions and are obligated not to disclose or use it for other purposes.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process.
• Business transfers: If our business is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

6. Data Retention

We retain personal information you submit through our contact forms for as long as is reasonably necessary to fulfill the purpose for which it was collected - typically for the duration of our business relationship with you plus a reasonable period thereafter. Analytics data is retained according to the policies of the respective analytics provider. You may request deletion of your personal information at any time by contacting us at hi@palmcoastsunrooms.com.

7. Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to or restrict certain uses of your information
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at hi@palmcoastsunrooms.com. We will respond within a reasonable time.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, contact us at: